Terms of Service

1.1 Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Customer", "Agency", "you") and Manuel Kollus, operating as Outseeker ("Outseeker", "we", "us", "our"), with registered business address at Marcina Kasprzaka 31/119, 01-234 Warsaw, Poland.

1.2 Acceptance

By accessing, registering for, or using the Outseeker platform available at https://outseeker.net and https://dashboard.outseeker.net (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy available at https://outseeker.net/privacy-policy.

1.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

1.4 Eligibility

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

1.5 Contact Information

For questions regarding these Terms, please contact us at:

• Email: manuel@kollus.io
• Telegram: @outseekersupport

2.1 Platform Overview

Outseeker provides automated outreach and lead generation software specifically designed for OnlyFans creator acquisition. The Platform enables agencies to:

• Access a database of 3.6M+ OnlyFans creators
• Utilize automated outreach messaging on OnlyFans
• Manage creator conversations through a unified inbox
• Filter and search creators using advanced parameters
• Track competitors and detect agency-managed creators
• Access AI-powered outreach assistance (Outreach AI)

2.2 Service Components

The Platform includes:

• Creator Database: Searchable database of OnlyFans creators with filtering capabilities
• Automated Outreach: Automatic messaging and follow-up systems
• Outreach Accounts: Pre-configured OnlyFans accounts provided by Outseeker for outreach purposes
• Smart Inbox: AI-filtered priority inbox for managing creator responses
• Competition Spy: Competitor analysis and subscriber tracking tools
• Agency Detection: Identification of creators already managed by agencies
• Chat Inbox: Centralized message management system
• Team Management: Multi-user access with activity tracking (Agency Plan only)

2.3 Automation Disclaimer

Outseeker provides automation software only. We are not a coaching program, course, or training service. Users are solely responsible for their own business results, creator acquisition outcomes, and compliance with applicable laws and platform policies.

2.4 No Affiliation

Outseeker is independent software and is not affiliated with, sponsored by, or endorsed by OnlyFans or Fenix International Limited. OnlyFans is a registered trademark of Fenix International Limited.

3.1 Available Plans

Outseeker offers the following subscription plans:

3.2 Launch Kit Activation Fee

A one-time activation fee of $29.99 applies to all new subscriptions. This fee covers:

• 3 pre-configured outreach accounts
• 3,000 bonus outreach messages
• 13-minute video tutorial
• 15-minute 1-on-1 onboarding call with Outseeker CEO
• Exclusive access to Outreach AI
• Early access to newly registered creators

The $29.99 activation fee is non-refundable.

3.3 Skipping the Trial

Users may choose to skip the 7-day free trial period. When the trial is skipped, the $29.99 activation fee is waived, and users pay only the monthly subscription price. Users who skip the trial may cancel at any time but remain subject to all other Terms.

3.4 Free Trial Period

New users who do not skip the trial receive a 7-day free trial period. During the trial:

• Users have access to select Platform features
• Outseeker will send approximately 900 outreach messages to OnlyFans creators
• The $29.99 activation fee applies after the trial period
• Users will be charged their selected monthly subscription fee after 7 days unless cancelled

Trial Extension Guarantee: If a user receives zero creator responses during the 900-message trial outreach campaign, Outseeker will extend the trial period at no additional cost upon user request.

3.5 Billing Cycle

All subscriptions are billed monthly on a recurring basis. Billing occurs on the same day each month as the initial subscription date or trial conversion date.

3.6 Payment Processing

All payments are processed through LemonSqueezy, our third-party payment processor. By subscribing, you agree to LemonSqueezy's terms and authorize recurring monthly charges to your payment method.

3.7 Additional Usage

Users may purchase additional outreach messages beyond their plan's monthly allocation directly through the Dashboard. Additional usage fees are determined at the time of purchase and are non-refundable.

3.8 Message Allocation Expiration

Unused outreach messages included in your monthly plan expire at the end of each billing cycle and do not roll over to subsequent months.

3.9 Price Stability

Outseeker does not currently plan to change subscription prices. However, we reserve the right to modify pricing with at least 30 days' advance notice to active subscribers. Price changes will not affect existing subscriptions until the next renewal period following the notice.

3.10 No Refunds

All fees paid to Outseeker are non-refundable, including but not limited to:

• Monthly subscription fees
• The $29.99 Launch Kit activation fee
• Additional usage purchases
• Fees charged because a user forgot to cancel their trial or subscription

We do not provide refunds under any circumstances, including dissatisfaction with results, failure to cancel in time, or non-use of the Platform.

4.1 Account Creation

To use the Platform, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account
• Not share your account credentials with third parties

4.3 Team Members (Agency Plan)

Users on the Agency Plan may add up to 3 team members to their account. The primary account holder is fully responsible for:

• All actions taken by team members
• Ensuring team members comply with these Terms
• Any violations committed by team members
• All fees and charges incurred by team members

4.4 Account Ownership

Only the primary account holder who registered and pays for the subscription has ownership rights. Team members have access privileges only and may be removed at any time by the primary account holder.

5.1 Ownership of Outreach Accounts

All OnlyFans accounts provided by Outseeker for outreach purposes ("Outreach Accounts") remain the sole property of Outseeker. Users receive a limited, non-exclusive, non-transferable license to use these Outreach Accounts solely for the purpose of conducting creator outreach through the Platform.

5.2 Account Replacement Policy

If an Outreach Account is suspended, banned, or otherwise restricted by OnlyFans:

• Outseeker will replace up to 3 Outreach Accounts per subscription at no additional charge
• After the third replacement, additional account replacements may incur fees determined on a case-by-case basis
• Outseeker and the user will collaboratively review the suspension cause to determine if user actions contributed to the ban
• If suspensions are determined to result from user violations of OnlyFans policies or these Terms, replacement fees may apply immediately

5.3 Acceptable Use of Outreach Accounts

Users must:

• Use Outreach Accounts only through the Outseeker Platform
• Not attempt to access Outreach Accounts outside the Platform
• Not share Outreach Account credentials
• Comply with OnlyFans' Terms of Service and community guidelines
• Not use Outreach Accounts for illegal, fraudulent, or abusive purposes

5.4 Intellectual Property in Generated Content

• Outreach scripts and AI-generated messages created through the Platform belong to the user
• However, the Outreach Accounts and underlying infrastructure remain Outseeker's property
• Upon subscription termination, all data stored in Outreach Accounts will be deleted per Section 10

6.1 Strict Prohibitions

Users are expressly prohibited from:

6.2 Enforcement

Violation of any prohibition in Section 6.1 will result in:

• Immediate termination of account access without notice
• Permanent ban from the Platform
• Forfeiture of all paid fees without refund
• Potential legal action to recover damages

6.3 Age Verification

Users acknowledge that OnlyFans implements credit card verification requirements before payment processing, which serves as an age verification mechanism to prevent contact with minors.

7.1 User-Initiated Cancellation

Users may cancel their subscription at any time through one of the following methods:

• Dashboard: Navigate to Billing > Manage Billing through our payment provider (LemonSqueezy)
• Email: Send a cancellation request to manuel@kollus.io

7.2 Cancellation Effective Date

Cancellations take effect at the end of the current billing period. Users retain access to the Platform until the subscription expiration date. No partial refunds are provided for unused time in the billing period.

7.3 Outseeker-Initiated Termination

Outseeker reserves the right to terminate or suspend any user account immediately and without notice for:

• Violation of these Terms
• Fraudulent or illegal activity
• Chargeback disputes
• Trial abuse
• Account sharing with other agencies
• Scraping or data extraction attempts
• Any behavior deemed harmful to the Platform or other users

7.4 Chargeback Policy

Initiating a chargeback with your payment provider will result in immediate and permanent ban from the Platform. Users who dispute charges through their bank or credit card company forfeit all access and may not create new accounts in the future. Legitimate billing disputes must be raised directly with Outseeker at manuel@kollus.io before initiating a chargeback.

7.5 Effects of Termination

Upon termination or cancellation:

• Access to the Platform is immediately revoked (for violations) or at subscription end (for voluntary cancellation)
• All paid fees are forfeited without refund
• Data deletion procedures outlined in Section 10 take effect
• Users may not create new accounts without Outseeker's express written permission (in case of bans)

8.1 Data Sources

The Outseeker creator database contains information collected directly from publicly available OnlyFans profiles. This data includes creator usernames, profile information, subscriber counts, engagement metrics, and other publicly displayed information.

8.2 Data Usage

By using the Platform, you acknowledge and agree that:

• Outseeker collects and maintains creator data for the purpose of providing the Platform services
• Creator data is made available to users for legitimate business outreach purposes
• Users must comply with all applicable data protection laws, including GDPR where applicable
• Users are responsible for their own data processing activities and compliance obligations

8.3 Privacy Policy

Our data collection, processing, and storage practices are detailed in our Privacy Policy available at https://outseeker.net/privacy-policy. By using the Platform, you agree to our Privacy Policy.

9.1 Export Functionality

Users may export chat conversation histories with creators through the Platform's export feature. It is the user's responsibility to export any data they wish to retain before subscription termination.

9.2 User Responsibility for Communications

Users are solely responsible for:

• The content of all messages sent through Outreach Accounts
• Compliance with applicable laws governing communications
• Ensuring communications are not fraudulent, misleading, or deceptive
• Obtaining any necessary consents or permissions
• Maintaining professional and ethical standards in creator outreach

9.3 Prohibited Communications

Users may not use the Platform to send:

• Spam or unsolicited bulk messages outside the Platform's intended use case
• Threatening, harassing, or abusive content
• Fraudulent or deceptive offers
• Content that violates OnlyFans Terms of Service
• Sexually explicit content without proper context and consent

10.1 Retention Period

Upon subscription cancellation or termination, Outseeker will retain user data, Outreach Account data, and creator lead data for a period of 30 days from the subscription expiration date.

10.2 Data Deletion Timeline

• Day 0: Subscription expires or is terminated
• Days 1-30: Grace period during which users may export chat histories and other data
• Day 30: All user data, Outreach Accounts, lead lists, and chat histories are permanently and irrevocably deleted

10.3 Export Responsibility

It is the user's sole responsibility to export any data they wish to retain before the 30-day deletion deadline. Outseeker is not responsible for data loss resulting from failure to export data within this timeframe.

10.4 Irreversible Deletion

After the 30-day period, all data is permanently deleted and cannot be recovered. Outseeker maintains no backups or archives of deleted user data beyond this period.

10.5 Reactivation After Deletion

Users who wish to resubscribe after the 30-day deletion period will start with a completely new account and will not have access to any previously collected leads or conversation histories.

11.1 No Results Guarantee

Outseeker makes no guarantee, representation, or warranty that any user will acquire creators, generate revenue, or achieve any specific business results through use of the Platform. Results vary based on numerous factors outside Outseeker's control, including but not limited to user skill, market conditions, outreach quality, and creator preferences.

11.2 Earnings Disclaimer

Any earnings examples, case studies, or testimonials presented on the Platform or marketing materials are illustrative only and do not guarantee similar results. The disclaimer "An agency can typically earn at least $2,000 with one creator after 2 months, but we make no guarantees on earnings" applies to all earnings claims.

11.3 Service Availability

While Outseeker strives to maintain at least 95% uptime, the Platform is provided on an "as is" and "as available" basis. Outseeker does not guarantee:

• Uninterrupted or error-free operation
• Freedom from bugs, viruses, or technical issues
• Specific uptime percentages (95% is a target, not a guarantee)
• Compatibility with all devices or browsers
• Specific creator response rates

11.4 Third-Party Dependencies

The Platform's functionality depends on third-party services including OnlyFans and LemonSqueezy. Outseeker is not responsible for:

• OnlyFans platform changes, outages, or policy modifications
• OnlyFans account suspensions or restrictions
• Payment processing issues caused by LemonSqueezy
• Changes to third-party APIs or services

11.5 No Warranty

To the maximum extent permitted by Polish law, Outseeker disclaims all warranties, express or implied, including but not limited to: warranties of merchantability; fitness for a particular purpose; non-infringement; accuracy or completeness of data; uninterrupted service.

12.1 Liability Cap

To the maximum extent permitted by Polish law, Outseeker's total liability for any claims arising from or related to these Terms or the Platform shall not exceed the total amount paid by the User to Outseeker in the 3 months immediately preceding the claim.

12.2 Excluded Damages

Outseeker shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost profits or revenue; lost business opportunities; lost creator acquisitions; data loss (subject to the export grace period in Section 10); reputational damage; cost of substitute services.

12.3 Force Majeure

Outseeker is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:

• Natural and Political Events: Natural disasters, war, terrorism, civil unrest, government actions, pandemics
• Infrastructure and Technology: Internet outages, power failures, data center failures, telecommunications disruptions
• Third-Party Platform Dependencies: OnlyFans platform changes, policy updates, API modifications, service outages, account restrictions
• Payment and Financial Services: LemonSqueezy outages, payment gateway restrictions, banking failures
• Cybersecurity Events: DDoS attacks, ransomware, hacking attempts, security breaches
• Regulatory and Legal: Changes in laws, court orders, compliance requirements

12.3.1 Force Majeure Effect on Service

During a Force Majeure event: Outseeker's performance obligations are suspended; subscription billing may continue unless the outage exceeds 7 consecutive days; users will be notified via email when possible; Outseeker will use commercially reasonable efforts to minimize disruption.

12.3.2 Extended Force Majeure

If a Force Majeure event continues for more than 30 consecutive days, either party may terminate the subscription without penalty. In such cases, Outseeker may provide a pro-rated refund for the unused portion at its sole discretion.

12.4 User Indemnification

You agree to indemnify, defend, and hold harmless Outseeker, Manuel Kollus, and their officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: your use of the Platform; your violation of these Terms; your violation of any third-party rights; communications sent through Outreach Accounts; actions taken by your team members; your business practices or creator relationships.

13.1 Outseeker IP

The Platform, including its software, algorithms, design, features, and content (excluding user-generated content), is the exclusive property of Outseeker and is protected by copyright, trademark, and other intellectual property laws. Users receive only a limited license to use the Platform as described in these Terms.

13.2 Prohibited Use of IP

Users may not:

• Copy, modify, or create derivative works of the Platform
• Reverse engineer, decompile, or disassemble the Platform
• Remove or alter any proprietary notices
• Use Outseeker's trademarks, logos, or branding without written permission

13.3 User-Generated Scripts

Outreach scripts and messages created by users through the Platform belong to the user, subject to Outseeker's right to delete such content per Section 10.

13.4 Feedback

Any feedback, suggestions, or ideas you provide to Outseeker become Outseeker's property and may be used without compensation or attribution.

14.1 Right to Modify

Outseeker reserves the right to modify, amend, or update these Terms at any time at its sole discretion.

14.2 Notice of Changes

When material changes are made to these Terms, Outseeker will:

• Update the "Last Updated" date at the top of this document
• Notify active users via email at the address associated with their account
• Post notice of changes on the Platform

14.3 Effective Date of Changes

Changes to these Terms take effect immediately upon posting unless otherwise specified. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

14.4 Rejection of Changes

If you do not agree to modified Terms, your sole remedy is to cancel your subscription pursuant to Section 7.1. No refunds will be provided for cancellations due to Terms modifications.

15.1 Informal Negotiation

Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms through good faith negotiation for a period of 30 days.

15.2 Negotiation Process

To initiate informal negotiation:

• The disputing party must send a written notice to manuel@kollus.io describing the dispute in detail
• The parties will communicate via email to attempt resolution
• Both parties agree to participate in good faith

15.3 Mediation (Optional)

If informal negotiation does not resolve the dispute within 30 days, the parties may mutually agree to engage in mediation. Mediation is voluntary and non-binding. The costs of mediation shall be shared equally between the parties.

15.4 Litigation

If informal negotiation (and optional mediation) fail to resolve the dispute, either party may initiate legal proceedings. All disputes shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

15.5 Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with Polish law, without regard to conflict of law principles.

15.6 No Class Actions

To the extent permitted by Polish law, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

16.1 Email Communications from Outseeker

By creating an account and using the Platform, you expressly consent to receive email communications from Outseeker, including but not limited to: transactional emails, service announcements, feature releases, educational content, marketing and promotional materials, customer surveys.

16.2 Communication Channels

Outseeker may communicate with you through: email, in-Platform notifications, and Telegram (if you have joined our support channel).

16.3 Cross-Company Marketing Consent

By accepting these Terms, you explicitly consent to being contacted by Manuel Kollus and any companies owned, operated, or managed by Manuel Kollus that operate in the same or similar industry (creator economy, OnlyFans agency tools, SaaS for agencies, marketing automation, and related business purposes).

This consent includes: email marketing, product announcements, cross-promotional offers, business opportunities, and educational content relevant to the creator economy.

16.4 Legitimate Business Interest

You acknowledge that Manuel Kollus may operate multiple business entities within the creator economy and agency services space. Communications from these entities constitute legitimate business interest based on your use of Outseeker.

16.5 Opt-Out Rights

While you consent to these communications by using the Platform, you retain the right to: unsubscribe from marketing emails via the "Unsubscribe" link; request removal by contacting manuel@kollus.io; adjust notification preferences in your account settings.

Important: Opting out of marketing communications does not exempt you from receiving: critical service notifications, billing confirmations, Terms of Service updates, security alerts, and account-related administrative messages.

16.6 Data Sharing Between Manuel Kollus Entities

You acknowledge and consent that your contact information (name, email, company name, and industry) may be shared between Outseeker and other business entities operated by Manuel Kollus for the purposes described in Section 16.3. All such entities will comply with applicable data protection laws including GDPR.

16.7 Privacy Policy

All communications and data sharing practices are subject to our Privacy Policy at https://outseeker.net/privacy-policy.

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Outseeker regarding the Platform and supersede all prior agreements, understandings, and representations.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

18.3 Waiver

Outseeker's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by Outseeker.

18.4 Assignment

You may not assign or transfer these Terms or your account without Outseeker's prior written consent. Outseeker may assign these Terms without restriction.

18.5 No Agency

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Outseeker.

18.6 Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

18.7 Survival

Sections 3.10 (No Refunds), 6.2 (Enforcement), 7.4 (Chargeback Policy), 10 (Data Retention and Deletion), 11 (Warranties and Disclaimers), 12 (Limitation of Liability), 13 (Intellectual Property), and 15 (Dispute Resolution) shall survive termination of these Terms.

18.8 Contact Information

For all inquiries, support, or legal matters regarding these Terms:

Manuel Kollus
Outseeker
Marcina Kasprzaka 31/119
01-234 Warsaw, Poland

Email: manuel@kollus.io
Telegram: @outseekersupport
Website: https://outseeker.net