Terms of Service

1.1 Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and Manuel Kollus, operating as Outseeker ("Outseeker", "the Company", "we", "us", "our"), with registered business address at Marcina Kasprzaka 31/119, 01-234 Warsaw, Poland. For the purposes of these Terms, "Client" refers to the business entity or individual engaging the Company's services, including any agency, organization, or sole proprietor subscribing to the Platform.

1.2 Acceptance

By accessing, registering for, or using the Outseeker platform available at https://outseeker.net and https://dashboard.outseeker.net (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy available at https://outseeker.net/privacy-policy.

1.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

1.4 Eligibility

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms on behalf of yourself or the business entity you represent.

1.5 Contact Information

For questions regarding these Terms, please contact us at:

• Email: manuel@kollus.io
• Telegram: @outseekersupport

2.1 Platform Overview

Outseeker provides lead generation, creator discovery, and outreach services designed for agencies operating in the adult content creator management industry. The Company performs these services on behalf of and at the direction of the Client, acting as the Client's authorized service provider for outreach and account management activities. Through the Platform, Clients can:

• Access a database of 3.6M+ OnlyFans creators
• Utilize managed outreach messaging on supported adult creator platforms
• Manage creator conversations through a unified inbox
• Filter and search creators using advanced parameters
• Track competitors and detect agency-managed creators
• Access AI-powered outreach assistance (Outreach AI)

2.2 Service Components

The Platform includes the following services, each performed on behalf of the Client:

• Creator Database: Searchable database of OnlyFans creators with filtering capabilities
• Managed Outreach: Outreach messaging and follow-up services executed on the Client's behalf
• Outreach Accounts: Dedicated accounts created and managed on the Client's behalf for outreach communications
• Smart Inbox: AI-filtered priority inbox for managing creator responses
• Competition Spy: Competitor analysis and subscriber tracking tools
• Agency Detection: Identification of creators already managed by agencies
• Chat Inbox: Centralized message management system
• Team Management: Multi-user access with activity tracking (Agency Plan only)

2.3 Service Scope

The Company provides outreach and lead generation services on behalf of its Clients. While the Company executes outreach activities at the Client's direction, the Client is solely responsible for their own business results, creator acquisition outcomes, and compliance with applicable laws and platform policies. The Services do not constitute coaching, training, or business consulting.

2.4 Nature of Service

The Company provides marketing, outreach, and lead generation services on behalf of and under the direction of the Client. The Client provides ongoing authorization and instruction for the activities the Company performs within the scope of the Services. The Company does not guarantee access to, control over, or ownership of any third-party platforms. The Client acknowledges responsibility for ensuring that all service activities conducted on their behalf comply with applicable third-party platform terms of service and applicable laws.

2.5 Earnings and Results Disclaimer

Results vary. Testimonials and case studies reflect individual experiences and are not guaranteed outcomes. The Company makes no guarantees regarding the number of creators acquired, revenue generated, or any other specific business results.

2.6 Third-Party Platforms

The Company's services may involve interaction with third-party platforms, including adult creator platforms. The Company is not affiliated with, sponsored by, endorsed by, or partnered with any third-party platform, including OnlyFans or Fenix International Limited. The Company does not guarantee uninterrupted access to any third-party platform and is not liable for any actions taken by third-party platforms, including account suspensions, restrictions, or modifications to their services. The Client understands that third-party platforms maintain their own terms of service and policies, and that the Client is the responsible party for compliance with such terms in connection with activities conducted on the Client's behalf. All platform names, trademarks, and logos referenced on this site or within the Platform belong to their respective owners.

3.1 Available Plans

Outseeker offers the following subscription plans:

3.2 Launch Kit Activation Fee

A one-time activation fee of $29.99 applies to all new subscriptions. This fee covers:

• 3 dedicated outreach accounts configured on the Client's behalf
• 3,000 bonus outreach messages
• 13-minute video tutorial
• 15-minute 1-on-1 onboarding call with Outseeker CEO
• Exclusive access to Outreach AI
• Early access to newly registered creators

The $29.99 activation fee is non-refundable.

3.3 Skipping the Trial

Clients may choose to skip the 7-day free trial period. When the trial is skipped, the $29.99 activation fee is waived, and the Client pays only the monthly subscription price. Clients who skip the trial may cancel at any time but remain subject to all other Terms.

3.4 Free Trial Period

New Clients who do not skip the trial receive a 7-day free trial period. During the trial:

• Clients have access to select Platform features
• The Company will send approximately 900 outreach messages to creators on supported platforms on the Client's behalf
• The $29.99 activation fee applies after the trial period
• Clients will be charged their selected monthly subscription fee after 7 days unless cancelled

Trial Extension Guarantee: If a Client receives zero creator responses during the 900-message trial outreach campaign, the Company will extend the trial period at no additional cost upon the Client's request.

3.5 Billing Cycle

All subscriptions are billed monthly on a recurring basis. Billing occurs on the same day each month as the initial subscription date or trial conversion date.

3.6 Payment Processing

All payments are processed through LemonSqueezy, our third-party payment processor. By subscribing, you agree to LemonSqueezy's terms and authorize recurring monthly charges to your payment method.

3.7 Additional Usage

Clients may purchase additional outreach messages beyond their plan's monthly allocation directly through the Dashboard. Additional usage fees are determined at the time of purchase and are non-refundable.

3.8 Message Allocation Expiration

Unused outreach messages included in your monthly plan expire at the end of each billing cycle and do not roll over to subsequent months.

3.9 Price Stability

The Company does not currently plan to change subscription prices. However, we reserve the right to modify pricing with at least 30 days' advance notice to active subscribers. Price changes will not affect existing subscriptions until the next renewal period following the notice.

3.10 No Refunds

All fees paid to the Company are non-refundable, including but not limited to:

• Monthly subscription fees
• The $29.99 Launch Kit activation fee
• Additional usage purchases
• Fees charged because a Client forgot to cancel their trial or subscription

We do not provide refunds under any circumstances, including dissatisfaction with results, failure to cancel in time, or non-use of the Platform.

4.1 Account Creation

To use the Platform, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account
• Not share your account credentials with third parties

4.3 Team Members (Agency Plan)

Clients on the Agency Plan may add up to 3 team members to their account. The primary account holder is fully responsible for:

• All actions taken by team members
• Ensuring team members comply with these Terms
• Any violations committed by team members
• All fees and charges incurred by team members

4.4 Platform Account Ownership

Only the primary account holder who registered and pays for the subscription has ownership rights over the Platform account. Team members have access privileges only and may be removed at any time by the primary account holder.

5.1 Account Creation and Ownership

All outreach accounts created or configured in connection with the Services ("Outreach Accounts") are created on behalf of the Client. The Client is the beneficial owner and responsible party for these accounts. During the active service period, the Company acts as an authorized operator of the Client's Outreach Accounts, managing them in accordance with the Client's engagement and the scope of Services described in Section 2.

5.2 Account Replacement Policy

If an Outreach Account is suspended, banned, or otherwise restricted by a third-party platform:

• The Company will configure replacement accounts on the Client's behalf, up to 3 replacements per subscription at no additional charge
• After the third replacement, additional account replacements may incur fees determined on a case-by-case basis
• The Company and the Client will collaboratively review the suspension cause to determine contributing factors
• If suspensions are determined to result from the Client's violation of third-party platform policies or these Terms, replacement fees may apply immediately

5.3 Acceptable Use of Outreach Accounts

As the owner of Outreach Accounts, the Client agrees that these accounts shall be:

• Used only through the Outseeker Platform during the active service period
• Not accessed outside the Platform without prior coordination with the Company
• Not shared with unauthorized third parties
• Operated in compliance with all applicable third-party platform terms of service and community guidelines
• Not used for illegal, fraudulent, or abusive purposes

5.4 Intellectual Property in Generated Content

• Outreach scripts and AI-generated messages created through the Platform belong to the Client
• The Company retains ownership of the Platform's underlying software and infrastructure
• Upon subscription termination, data stored in Outreach Accounts will be handled per Section 10

5.5 Account Transfer

Upon termination or expiration of the Client's subscription, the Company will make commercially reasonable efforts to transfer Outreach Account credentials and associated data to the Client upon request, subject to the data retention timeline in Section 10. If the Client does not request transfer within the retention period, account data will be handled in accordance with Section 10. This transfer process reflects that Outreach Accounts are created on behalf of the Client and managed by the Company during the active service period.

5.6 Client Responsibility for Accounts

As the beneficial owner of all Outreach Accounts, the Client is responsible for all activities conducted through these accounts, including activities performed by the Company on the Client's behalf within the authorized scope of the Services. The Client understands that third-party platforms may take actions affecting Outreach Accounts, including suspensions or restrictions, and agrees to hold the Company harmless from any claims, losses, or consequences arising from the creation, management, or operation of Outreach Accounts on the Client's behalf, including any actions taken by third-party platforms in relation to these accounts.

6.1 Strict Prohibitions

Clients are expressly prohibited from:

6.2 Enforcement

Violation of any prohibition in Section 6.1 will result in:

• Immediate termination of account access without notice
• Permanent ban from the Platform
• Forfeiture of all paid fees without refund
• Potential legal action to recover damages

7.1 Client-Initiated Cancellation

Clients may cancel their subscription at any time through one of the following methods:

• Dashboard: Navigate to Billing > Manage Billing through our payment provider (LemonSqueezy)
• Email: Send a cancellation request to manuel@kollus.io

7.2 Cancellation Effective Date

Cancellations take effect at the end of the current billing period. Clients retain access to the Platform until the subscription expiration date. No partial refunds are provided for unused time in the billing period.

7.3 Company-Initiated Termination

The Company reserves the right to terminate or suspend any Client account immediately and without notice for:

• Violation of these Terms
• Fraudulent or illegal activity
• Chargeback disputes
• Trial abuse
• Account sharing with other agencies
• Scraping or data extraction attempts
• Any behavior deemed harmful to the Platform or other Clients

7.4 Chargeback Policy

Initiating a chargeback with your payment provider will result in immediate and permanent ban from the Platform. Clients who dispute charges through their bank or credit card company forfeit all access and may not create new accounts in the future. Legitimate billing disputes must be raised directly with the Company at manuel@kollus.io before initiating a chargeback.

7.5 Effects of Termination

Upon termination or cancellation:

• Access to the Platform is immediately revoked (for violations) or at subscription end (for voluntary cancellation)
• All paid fees are forfeited without refund
• Data deletion and account transfer procedures outlined in Sections 5.5 and 10 take effect
• Clients may not create new accounts without the Company's express written permission (in case of bans)

8.1 Data Sources

The Outseeker creator database contains information collected directly from publicly available OnlyFans profiles. This data includes creator usernames, profile information, subscriber counts, engagement metrics, and other publicly displayed information.

8.2 Data Usage

By using the Platform, you acknowledge and agree that:

• The Company collects and maintains creator data for the purpose of providing the Services
• Creator data is made available to Clients for legitimate business outreach purposes
• Clients must comply with all applicable data protection laws, including GDPR where applicable
• Clients are responsible for their own data processing activities and compliance obligations

8.3 Privacy Policy

Our data collection, processing, and storage practices are detailed in our Privacy Policy available at https://outseeker.net/privacy-policy. By using the Platform, you agree to our Privacy Policy.

9.1 Export Functionality

Clients may export chat conversation histories with creators through the Platform's export feature. It is the Client's responsibility to export any data they wish to retain before subscription termination.

9.2 Client Responsibility for Communications

The Client is responsible for:

• The content and nature of all messages sent through Outreach Accounts, including messages sent by the Company on the Client's behalf
• Compliance with applicable laws governing communications and outreach activities
• Ensuring communications are not fraudulent, misleading, or deceptive
• Obtaining any necessary consents or permissions
• Maintaining professional and ethical standards in creator outreach
• Compliance with applicable third-party platform terms of service for all activities conducted on the Client's behalf

9.3 Prohibited Communications

The Client may not direct or authorize the Platform to send:

• Spam or unsolicited bulk messages outside the Platform's intended use case
• Threatening, harassing, or abusive content
• Fraudulent or deceptive offers
• Content that violates any third-party platform's terms of service
• Sexually explicit content without proper context and consent

9.4 Client Authorization for Service Activities

By engaging the Services, the Client authorizes the Company to perform outreach, communications, and account management activities on the Client's behalf as described in these Terms. The Client confirms that they have reviewed and understand the scope of activities the Company will perform, including the creation and operation of Outreach Accounts, the sending of outreach messages, and follow-up communications with creators. The Client acknowledges that they have provided informed consent for these activities and that the Company acts under the Client's direction and authorization in performing them. The Client remains responsible for all activities performed by the Company within the scope of this authorization.

10.1 Retention Period

Upon subscription cancellation or termination, the Company will retain Client data, Outreach Account data, and creator lead data for a period of 30 days from the subscription expiration date.

10.2 Data Deletion Timeline

• Day 0: Subscription expires or is terminated
• Days 1-30: Grace period during which Clients may export chat histories, request account credential transfers per Section 5.5, and retrieve other data
• Day 30: All Client data, Outreach Accounts, lead lists, and chat histories are permanently and irrevocably deleted

10.3 Export Responsibility

It is the Client's sole responsibility to export any data they wish to retain before the 30-day deletion deadline. The Company is not responsible for data loss resulting from failure to export data within this timeframe.

10.4 Irreversible Deletion

After the 30-day period, all data is permanently deleted and cannot be recovered. The Company maintains no backups or archives of deleted Client data beyond this period.

10.5 Reactivation After Deletion

Clients who wish to resubscribe after the 30-day deletion period will start with a completely new account and will not have access to any previously collected leads or conversation histories.

11.1 No Results Guarantee

The Company makes no guarantee, representation, or warranty that any Client will acquire creators, generate revenue, or achieve any specific business results through use of the Services. Results vary based on numerous factors outside the Company's control, including but not limited to Client skill, market conditions, outreach quality, and creator preferences.

11.2 Earnings Disclaimer

Any earnings examples, case studies, or testimonials presented on the Platform or marketing materials are illustrative only and do not guarantee similar results. The disclaimer "An agency can typically earn at least $2,000 with one creator after 2 months, but we make no guarantees on earnings" applies to all earnings claims.

11.3 Service Availability

While the Company strives to maintain at least 95% uptime, the Platform is provided on an "as is" and "as available" basis. The Company does not guarantee:

• Uninterrupted or error-free operation
• Freedom from bugs, viruses, or technical issues
• Specific uptime percentages (95% is a target, not a guarantee)
• Compatibility with all devices or browsers
• Specific creator response rates

11.4 Third-Party Platform Dependencies

The Client understands that the Services involve interaction with third-party platforms that are independently owned and operated. These platforms maintain their own terms of service, policies, and operational procedures, which may change at any time without notice to the Company or the Client. The Company is not responsible for:

• Third-party platform changes, outages, or policy modifications (including but not limited to OnlyFans)
• Third-party platform account suspensions, restrictions, or terminations
• Payment processing issues caused by LemonSqueezy
• Changes to third-party APIs or services

The Client acknowledges that compliance with third-party platform terms of service is the Client's responsibility as the party that authorizes and benefits from the service activities conducted on their behalf. The Company makes no representations regarding the permissibility of any specific activity under any third-party platform's terms.

11.5 No Warranty

To the maximum extent permitted by Polish law, the Company disclaims all warranties, express or implied, including but not limited to: warranties of merchantability; fitness for a particular purpose; non-infringement; accuracy or completeness of data; and uninterrupted service.

12.1 Liability Cap

To the maximum extent permitted by Polish law, the Company's total aggregate liability for any claims arising from or related to these Terms or the Services shall not exceed the total amount paid by the Client to the Company during the twelve (12) months immediately preceding the event giving rise to the claim, or the total fees paid during the current contract period, whichever is less.

12.2 Excluded Damages

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost profits or revenue; lost business opportunities; lost creator acquisitions; data loss (subject to the export grace period in Section 10); reputational damage; or the cost of substitute services.

12.3 Force Majeure

The Company is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:

• Natural and Political Events: Natural disasters, war, terrorism, civil unrest, government actions, pandemics
• Infrastructure and Technology: Internet outages, power failures, data center failures, telecommunications disruptions
• Third-Party Platform Dependencies: Third-party platform changes, policy updates, API modifications, service outages, account restrictions
• Payment and Financial Services: LemonSqueezy outages, payment gateway restrictions, banking failures
• Cybersecurity Events: DDoS attacks, ransomware, hacking attempts, security breaches
• Regulatory and Legal: Changes in laws, court orders, compliance requirements

12.3.1 Force Majeure Effect on Service

During a Force Majeure event: the Company's performance obligations are suspended; subscription billing may continue unless the outage exceeds 7 consecutive days; Clients will be notified via email when possible; the Company will use commercially reasonable efforts to minimize disruption.

12.3.2 Extended Force Majeure

If a Force Majeure event continues for more than 30 consecutive days, either party may terminate the subscription without penalty. In such cases, the Company may provide a pro-rated refund for the unused portion at its sole discretion.

12.4 Client Obligations

The Client acknowledges that, as the party that authorizes and benefits from all service activities performed by the Company, the Client bears responsibility for ensuring compliance with applicable laws, regulations, and third-party terms of service. The Client agrees to indemnify, defend, and hold harmless the Company, its owner, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) that may arise from or relate to the Client's use of the Services, the creation and management of Outreach Accounts on the Client's behalf, communications sent within the scope of the Services, any actions taken by the Company under the Client's authorization and within the scope of the engagement, or any claims brought by third parties — including platform operators — in connection with activities conducted under the Client's engagement. This obligation extends to any alleged violations of third-party platform terms of service, actions taken by the Client's team members, the Client's business practices and creator relationships, and any violation of these Terms or applicable law by the Client.

13.1 Company IP

The Platform, including its software, algorithms, design, features, and content (excluding Client-generated content), is the exclusive property of the Company and is protected by copyright, trademark, and other intellectual property laws. Clients receive only a limited license to use the Platform as described in these Terms.

13.2 Prohibited Use of IP

Clients may not:

• Copy, modify, or create derivative works of the Platform
• Reverse engineer, decompile, or disassemble the Platform
• Remove or alter any proprietary notices
• Use the Company's trademarks, logos, or branding without written permission

13.3 Client-Generated Scripts

Outreach scripts and messages created by the Client through the Platform belong to the Client, subject to the Company's right to delete such content per Section 10.

13.4 Feedback

Any feedback, suggestions, or ideas you provide to the Company become the Company's property and may be used without compensation or attribution.

14.1 Right to Modify

The Company reserves the right to modify, amend, or update these Terms at any time at its sole discretion.

14.2 Notice of Changes

When material changes are made to these Terms, the Company will:

• Update the "Last Updated" date at the top of this document
• Notify active Clients via email at the address associated with their account
• Post notice of changes on the Platform

14.3 Effective Date of Changes

Changes to these Terms take effect immediately upon posting unless otherwise specified. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

14.4 Rejection of Changes

If you do not agree to modified Terms, your sole remedy is to cancel your subscription pursuant to Section 7.1. No refunds will be provided for cancellations due to Terms modifications.

15.1 Informal Negotiation

Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms through good faith negotiation for a period of 30 days.

15.2 Negotiation Process

To initiate informal negotiation:

• The disputing party must send a written notice to manuel@kollus.io describing the dispute in detail
• The parties will communicate via email to attempt resolution
• Both parties agree to participate in good faith

15.3 Mediation (Optional)

If informal negotiation does not resolve the dispute within 30 days, the parties may mutually agree to engage in mediation. Mediation is voluntary and non-binding. The costs of mediation shall be shared equally between the parties.

15.4 Litigation

If informal negotiation (and optional mediation) fail to resolve the dispute, either party may initiate legal proceedings. All disputes shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

15.5 Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with Polish law, without regard to conflict of law principles.

15.6 No Class Actions

To the extent permitted by Polish law, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

16.1 Email Communications from the Company

By creating an account and using the Platform, you expressly consent to receive email communications from the Company, including but not limited to: transactional emails, service announcements, feature releases, educational content, marketing and promotional materials, customer surveys.

16.2 Communication Channels

The Company may communicate with you through: email, in-Platform notifications, and Telegram (if you have joined our support channel).

16.3 Cross-Company Marketing Consent

By accepting these Terms, you explicitly consent to being contacted by Manuel Kollus and any companies owned, operated, or managed by Manuel Kollus that operate in the same or similar industry (creator economy, creator management agency tools, SaaS for agencies, marketing automation, and related business purposes).

This consent includes: email marketing, product announcements, cross-promotional offers, business opportunities, and educational content relevant to the creator economy.

16.4 Legitimate Business Interest

You acknowledge that Manuel Kollus may operate multiple business entities within the creator economy and agency services space. Communications from these entities constitute legitimate business interest based on your use of Outseeker.

16.5 Opt-Out Rights

While you consent to these communications by using the Platform, you retain the right to: unsubscribe from marketing emails via the "Unsubscribe" link; request removal by contacting manuel@kollus.io; adjust notification preferences in your account settings.

Important: Opting out of marketing communications does not exempt you from receiving: critical service notifications, billing confirmations, Terms of Service updates, security alerts, and account-related administrative messages.

16.6 Data Sharing Between Manuel Kollus Entities

You acknowledge and consent that your contact information (name, email, company name, and industry) may be shared between Outseeker and other business entities operated by Manuel Kollus for the purposes described in Section 16.3. All such entities will comply with applicable data protection laws including GDPR.

16.7 Privacy Policy

All communications and data sharing practices are subject to our Privacy Policy at https://outseeker.net/privacy-policy.

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements, understandings, and representations.

17.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

The Company's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the Company.

17.4 Assignment

You may not assign or transfer these Terms or your account without the Company's prior written consent. The Company may assign these Terms without restriction.

17.5 Relationship of the Parties

The Company acts as an authorized service provider to the Client. Nothing in these Terms creates a partnership, joint venture, or employment relationship between the Client and the Company. The Company performs the Services as an independent service provider acting on behalf of and at the direction of the Client.

17.6 Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17.7 Survival

Sections 3.10 (No Refunds), 5.6 (Client Responsibility for Accounts), 6.2 (Enforcement), 7.4 (Chargeback Policy), 9.4 (Client Authorization for Service Activities), 10 (Data Retention and Deletion), 11 (Warranties and Disclaimers), 12 (Limitation of Liability), 13 (Intellectual Property), and 15 (Dispute Resolution) shall survive termination of these Terms.

17.8 Contact Information

For all inquiries, support, or legal matters regarding these Terms:

Manuel Kollus
Outseeker
Marcina Kasprzaka 31/119
01-234 Warsaw, Poland

Email: manuel@kollus.io
Telegram: @outseekersupport
Website: https://outseeker.net